Category Archives: Social Media

Today’s Squawk Box will discuss “Is Google Making Us Stupid?”

squawkbox.jpgOn today’s Squawk Box conference call/podcast at 11am US Eastern, we’ll talk about Nick Carr’s essay in the Atlantic Monthly called “Is Google Making Us Stupid?

Are his concerns valid? Or overblown?

Some of the other links I provided for background:

Knowing the Squawk Box “regulars”, it should be a fun discussion.

If we have time, we might talk about continued information coming out of Apple’s WWDC event and/or the Microsoft TechEd event happening this week. For instance, what do people think about the MobileMe service that I discussed in my blog post.

You are welcome to join us at 11am US Eastern via the Free Conference Calls application for Facebook. The show will also be available for download later in the day on Alec Saunder’s weblog.

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The Economist’s “MUST READ” Special Report on the “new nomadism” and how our world is changing…

It’s not very often at all that I say that there is something out that I think that people really “must read“. In fact, the last thing I can really thing of that I recommended this strongly was The Cluetrain Manifesto, but that was back in 2000!

economistlogo.jpgSo I find myself a bit surprised to be making that recommendation for a piece in that most mainstream of all business publications, The Economist…. but in my opinion it really is a series of articles that people should read, contemplate, and talk about.

The Special Report, titled “The New Nomadism“, looks at the changes happening in our society as we arrive at this fascinating intersection where we have incredible amounts of network bandwidth available wherever we are – and smaller more powerful devices that can take advantage of that bandwidth. When we can work wherever we want, whenever we want, what does that mean for our society? for our work environment? for our work/life balance? for our communities?

The piece has 7 main articles, several of which go on for several screens:

(FYI, the Economist has made this report available for purchase if you would like it in print form.)

There is also an introductory piece, “Our Nomadic Future“, which is also worth a read.

All together the pieces ask some of the excellent questions that I think we need to be thinking about. I intend to write some further thoughts in the days and weeks ahead. We also discussed this whole piece at some length on the April 16th Squawk Box podcast and it was something I covered in my report into yesterday’s For Immediate Release podcast.

Here’s a taste of the first article in the series:

Urban nomads have started appearing only in the past few years. Like their antecedents in the desert, they are defined not by what they carry but by what they leave behind, knowing that the environment will provide it. Thus, Bedouins do not carry their own water, because they know where the oases are. Modern nomads carry almost no paper because they access their documents on their laptop computers, mobile phones or online. Increasingly, they don’t even bring laptops. Many engineers at Google, the leading internet company and a magnet for nomads, travel with only a BlackBerry, iPhone or other “smart phone”. If ever the need arises for a large keyboard and some earnest typing, they sit down in front of the nearest available computer anywhere in the world, open its web browser and access all their documents online.

Another big misunderstanding of previous decades was to confuse nomadism with migration or travel. As the costs of (stationary) telecommunications plummeted, it became fascinating to contemplate “the death of distance” (the title of a book written by Frances Cairncross, then on the staff of The Economist). And since the early mobile phones were aimed largely at business executives, it was assumed that nomadism was about corporate travel in particular. And indeed many nomads are frequent flyers, for example, which is why airlines such as JetBlue, American Airlines and Continental Airlines are now introducing in-flight Wi-Fi. But although nomadism and travel can coincide, they need not.

Humans have always migrated and travelled, without necessarily living nomadic lives. The nomadism now emerging is different from, and involves much more than, merely making journeys. A modern nomad is as likely to be a teenager in Oslo, Tokyo or suburban America as a jet-setting chief executive. He or she may never have left his or her city, stepped into an aeroplane or changed address. Indeed, how far he moves is completely irrelevant. Even if an urban nomad confines himself to a small perimeter, he nonetheless has a new and surprisingly different relationship to time, to place and to other people. “Permanent connectivity, not motion, is the critical thing,” says Manuel Castells, a sociologist at the Annenberg School for Communication, a part of the University of Southern California, Los Angeles.

This is why a new breed of observers is now joining the ever-present futurists and gadget geeks in studying the consequences of this technology. Sociologists in particular are trying to figure out how mobile communications are changing interactions between people. Nomadism, most believe, tends to bring people who are already close, such as family members, even closer. But it may do so at the expense of their attentiveness towards strangers encountered physically (rather than virtually) in daily life. That has implications for society at large.

Anthropologists and psychologists are investigating how mobile and virtual interaction spices up or challenges physical and offline chemistry, and whether it makes young people in particular more autonomous or more dependent. Architects, property developers and urban planners are changing their thinking about buildings and cities to accommodate the new habits of the nomads that dwell in them. Activists are trying to piggyback on the ubiquity of nomadic tools to improve the world, even as they worry about the same tools in the hands of the malicious. Linguists are chronicling how nomadic communication changes language itself, and thus thought.
Beyond technology

This special report, in presupposing that a wireless world will soon be upon us, will explore these ramifications of mobile technology, rather than the technologies themselves or their business models. But it is worth making clear that technology underlies all of the changes in today’s nomadic societies, so that its march will accelerate them. Wireless data connections, in particular, seem to be getting better all the time. Cellular networks will become faster and more reliable. Short-range Wi-Fi hotspots are popping up in ever more places. And a new generation of wireless technologies is already poised to take over. Regulators have grasped that the airwaves are now among society’s most important assets. America, for instance, has just auctioned off a chunk of spectrum with new rules that require the owner to allow any kind of device and software to run on the resulting network.

Cumulatively, all of these changes amount to a historic merger, at long last, of two technologies that have already proved revolutionary in their own right. The mobile phone has changed the world by becoming ubiquitous in rich and poor countries alike. The internet has mostly touched rich countries, and rich people in poor countries, but has already changed the way people shop, bank, listen to music, read news and socialise. Now the mobile phone is on course to replace the PC as the primary device for getting online. According to the International Telecommunication Union, 3.3 billion people, more than half the world’s population, now subscribe to a mobile-phone service (see chart 1), so the internet at last looks set to change the whole world.

<snip>

The most wonderful thing about mobile technology today is that consumers can increasingly forget about how it works and simply take advantage of it. As Ms Canlas sips her Americano and dives into her e-mail in-box at the Nomad Café, she gives no thought to the specifications and standards that make her connection possible. It is the human connections that now take over.

It is truly a fascinating time that we live in right now, and kudos to the Economist for a strong piece that looks at the larger societal implications of all these changes.

What do you think of all these changes going on?

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Calling all developers – Social Dev Camp East – May 10th, 2008 – Baltimore

socialdevcampbaltimore.jpgIf you are developing applications in the social media / social networking / web 2.0 space, you should know about Social Dev Camp East, coming up on May 10, 2008, in Baltimore. Some info is in PBWiki, although most of the activity is happening on the Facebook event page. It looks like some great topics and events and given that Dave Troy is one of the organizers, I expect it should be good. Dave’s the guy behind Twittervision and several other sites and is also the one who put the open source Asterisk PBX running on top of a Roomba robotic vacuum cleaner (seriously… “Press 1 to start sucking”!).

On the wiki there are already a bunch of folks signed up and I look forward to hearing about what happens. (I won’t be able to attend due to other commitments.)

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Front Porch Forum uses the Internet to connect neighbors

How well do you know your neighbors? How often do you see them? Do you know what’s going on in your neighborhood?

The reality today is that our lives seem to be getting increasingly busier and we very often don’t know our neighbors all that well. Even when we do know our neighbors, we may not see them all that often as our schedules may not overlap. Plus, there are often times of the year when we stay indoors as much as we can (winter in the north, summer in the south) and may see our neighbors only in passing. (Unless, of course, you have a dog, in which case you may see your neighbors a great deal if you walk said dog.)

frontporchforum.jpgHere in Burlington, Vermont, we’ve had an ongoing experiment for the past couple of years in using the global Internet to connect people in their local neighborhood. It’s a service called Front Porch Forum (FPF) that started here in Burlington, has expanded to cover the entire county here in Vermont and is now looking to expand into other parts of the country/world.

One of the interesting aspects is that FPF uses that very decidedly unsexy and un-Web2.0 medium of…

email!

Yes, indeed, the killer app for connecting people in their local neighborhood turns out to be… email mailing lists that are restricted, moderated and digested. You have to live in the neighborhood to join. All messages to the mailing list are moderated. And only one message is sent out every day or so (depending upon volume) containing all the other messages. Think of it as almost a community “newsletter” sent to all members.

I have to say that… it works! You know (or come to know) the people in your community There’s no spam. It doesn’t flood your inbox. There’s no special website you have to go to… you just get the message in your inbox wherever you read your email.

Simple. Easy.

And that is perhaps the key. These days it’s extremely easy to get set up with an email account, and that’s all you need. You can read it whenever you can… so you don’t have to be right there.

Here in Burlington where, according to the Front Porch Forum folks, some 30% of all households are subscribers to their neighborhood forum, it’s been an incredibly useful service. I’ve learned of upcoming events (and posted some). Volunteers have been found for local events. Community associations use it to put out info about their activities. The city of Burlington has taken to sending out notices. Local politicians have posted notices. We’ve had some debates/arguments about certain aspects of our neighborhood (like “should we put a lock on the gate to the beach area?”) Advocates for various causes have posted notes about their views. All sorts of notices, requests, questions, debates… (you can read some testimonials online).

Having been active in our local neighborhood (and on the community association board for a year), I’ve certainly seen the value. People will say “Oh, yeah, I saw that on the forum.” I’ve had neighbors, some of whom I didn’t know, contact me specifically because of notes I’ve posted. Sometimes by email, sometimes by phone and also in person. It has connected our local community together more – and it’s been an interesting experiment to watch.

Now is there any real difference from FPF and just a plain, old, mailing list for a neighborhood using something like Google Groups? On one level, no, not really. It’s just a mailing list after all. The difference really is that with your own mailing list, someone has to administer it. Someone has to deal with spam, either by approving memberships or moderating messages. And the list has to be publicized. The FPF crew takes on the sysadmin issues and moderation tasks. They also make it easy for people to find your local community mailing list because all you need to do is enter your street address.

To get a sense of the project, here’s a video that was recently produced about Front Porch Forum:

Front Porch Forum is also up for a Case Foundation award along with some other great projects and is looking for votes. 🙂

Sadly, when we move to Keene, NH, in a few months I’ll have to leave the FPF behind (at least until they expand into that area). I’ll leave, though, having seen an example of a really old electronic media (email) playing a really neat role in connecting neighbors to neighbors.

Do you have anything similar in your neighborhood? (BTW, you can sign up at Front Porch Forum even if you’re not in Vermont and the FPF folks will contact you if/when they expand into your area.)

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FriendFeed’s bug with lumping blog entries together

I’ve been experimenting a bit with FriendFeed and so far find it quite intriguing, for reasons I’ll write about in another post. (Those of you who are already FriendFeed users can subscribe to my page if you wish.)

However, one little detail that I can’t seem to find anywhere on their site is – how do you report bugs? I’m guessing it’s the “Everything else” on their contacts page, but since I don’t want to email in images, I’ll post a blog entry and email the link.

So, friendfeed folks, consider this my bug report! I have added the RSS feeds of 5 different blogs to my own friend feed. When I space out my blog postings over time, the posts correctly appear individually in my friendfeed saying “posted a blog post on (blog name)”. All is good.

friendfeedglitch.jpgHowever, when I have several blog posts across multiple blogs, the algorithm to collect the data for the friendfeed seems to take the name of the first blog in the title. For instance, as shown in the image to the right, it says “posted three blog posts on Voice of VOIPSA” but in fact only the first post was in “Voice of VOIPSA“. The other two were on “Speaking of Standards” and “Disruptive Conversations“.

Now perhaps the FriendFeed designers weren’t thinking that someone might post rapidly across multiple blogs. The reality is that most times I don’t. Today was an exception. I’m not entirely sure how the FriendFeed folks should solve this issue. On the one hand, they could simply put in a new “posted a blog post on (blog)” for each blog. Or they could say “posted three new blog posts” and leave off the blog names if the blogs are different.

All I do know is that this current way doesn’t work well. I had a momentary gasp when I read the FeedFriend page and thought that I’d posted the piece about Obama Facebook ads to the VOIPSA blog! (After a quick check of my MarsEdit window my heart rate dropped back down to normal. 🙂 I would suggest the FriendFeed folks fix this somehow.

My second suggestion to the FriendFeed folks would be to somehow more clearly indicate how we are supposed to report bugs. (Or clue me in to something on the site that I missed.)

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Chris Brogan’s new site design…

chrisbrogan.jpgOrdinarily I would probably not bother to note that someone has a “redesigned web site”… I mean, that happens all the time, right? But seeing Chris Brogan’s new redesign is also a good time to mention Chris again. If you are interested in social media and aren’t reading Chris’ blog, I think you really owe it to yourself to check it out. Chris posts great pieces on all sorts of topics related to social media… and he’s a great writer, too, which helps. (He’s also become a friend over the last few years, so I’m admittedly biased. 🙂

He’s also got a great story about how he met the people who helped with his site redesign… through social media, of course!

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Seeing Obama ads in Facebook, with VT primary tomorrow…

obamaadinfacebook.jpgGiven that the presidential primary here in Vermont is happening tomorrow[1], we’ve naturally been subjected to a heavy dosage of advertising in all mass media. I was, though, rather amused to see ads for Sen. Barack Obama appearing on my Facebook page when I was visiting the site today (see image to right). I haven’t seen any ads for Sen. Hillary Clinton, but perhaps this is because, according to TechPresident.com, the Clinton campaign is apparently NOT running any web advertisements! Seems a bit odd in this day and age, but given the degree of expertise within the Clinton campaign I would have to think they have their reasons for doing this. (I would also note that TechPresident was trying to reach the Clinton campaign but had not done so before running their article.

In any event, I thought it was great to see a presidential campaign using a site like Facebook to send out messages. Because I’ve provided demographic data in my Facebook account they can obviously run very targeted campaigns (such as “all residents in Vermont”).

By the way, if you haven’t checked out TechPresident.com, I’ve found it a very useful site to stay up with what all of the various campaigns are doing with regard to technology, social networks, etc.

[1] Yes, we in VT are one of the two “other” states (the other one being Rhode Island) who are voting tomorrow in addition to Ohio and Texas. However, due to the tiny number of delegates we have we don’t get much mention and in fact neither Clinton nor Obama have visited VT.

Chris Brogan’s free eBook on “Social Media Starting Points”

chrisbrogansebook.jpgChris Brogan yesterday released a free eBook “Social Media and Social Networking Starting Points” that does a nice job outlining what you need to think about as you look at starting to use social media and social networking for business communication. It’s a well-done piece. As I commented, the only additional item I thought should be included was a comment policy, but that’s mostly due to my recent experiences with the need for one! However, I’d still definitely recommend this eBook to people… it’s great that Chris is putting together material like this.

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ReadWriteWeb outlines 10 common objections to social media and how you can overcome them

readwriteweb-1.jpgOver on the ReadWriteWeb, Marshall Kirkpatrick recently outlined his view on the “Ten Common Objections to Social Media Adoption and How You Can Respond“. It’s a well-done piece that takes on these objections:

1. I suffer from information overload already.
2. So much of what’s discussed online is meaningless. These forms of communication are shallow and make us dumber. We have real work to do!
3. I don’t have the time to contribute and moderate, it looks like it takes a lot of time and energy.
4. Our customers don’t use this stuff, the learning curve limits its usefulness to geeks.
5. Communicators [bloggers, tweeters] are so fickle, better to stay unengaged than risk random brand damage. We don’t want hostile comments left about us on any forum we’ve legitimized.
6. Traditional media and audiences are still bigger, we’ll do new stuff when they do.
7. Upper management won’t support it/dedicate resources for it.
8. These startups can’t offer meaningful security, they may not even be around in a year – I’ll wait until Google or our enterprise software vendor starts offering this kind of functionality.
9. There are so many tools that are similar, I can’t tell where to invest my time so I don’t use any of it at all.
10. That stuff’s fine for sexy brands, but we sell [insert boring B2B brand] and are known for stability more than chasing the flavor-of-the-month. We’re doing just fine with the tools we’ve got, thanks.

As to the answers about how to respond, you’ll have to read the article. 🙂

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Want to work in marketing/social media? In Montreal? Mitch Joel wants you…

If you are interested in getting a new job in marketing/social media, my friend to the north of me, Mitch Joel, is looking for you:

I rarely use this Six Pixels of Separation Blog to talk about the comings and goings at Twist Image, but we have had an incredible year of growth (great clients and fun projects). We had done our projections for 2008, but stuff happens (in a good way) and we’re looking for a slew of additional people and talent who want to try their hand in the Digital Marketing space on the agency side.

All the relevant information (including the desire that you be bilingual) is found in Mitch’s blog post. Mitch is a great guy… TwistImage is doing some great work… and Montreal is a beautiful city! Check it out!

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