Ever since getting my iPad, I've been starting to buy more e-books and reading them on the iPad. I've bought them directly in iTunes and also from other different vendors. Today I was reminded again why O'Reilly & Associates continues to be such a great publisher to buy from... here's the email I received:
A simple email letting me know that an updated version of the ebook is available for download - and what was fixed. I've received this now for several of the ebooks I purchased for them. It's wonderful customer service and makes me want to buy from them again!
Great work, O'Reilly folks!
P.S. Disclosure: O'Reilly hasn't paid me for this blog post nor do they have a clue I'm writing it. I just like their products and service.