If you missed the free webinar on Tuesday were I spoke about how to scale your usage of Twitter and social channels, Serving the Social Customer: Scaling Your Support For Twitter, Facebook and More, a recording of the webinar and the slides I used are now available from:
Additionally, all the source code for the Twitter apps referenced in the presentation is available for viewing and download and can be used with a free Tropo account. Additionally, you can download a free copy of VoiceObjects to try out the integration with IMified to link Twitter to your VO application.
Have fun with it... and I'll be writing more on the topic in the future!
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